Shipping policy
Shipping Policy
Processing time Orders are typically processed and shipped within 1–3 business days from purchase, excluding weekends and public holidays. You will receive a confirmation email with tracking information as soon as your order has been dispatched.
Shipping rates and delivery times
Italy
- Standard shipping: calculated at checkout — free for orders over €100
- Estimated delivery: 1–3 business days
European Union
- Standard shipping: €9.90 — free for orders over €240
- Express shipping: €15.99
- Estimated delivery: 1–5 business days
Europe (non-EU)
- Standard International: €19.90
- Estimated delivery: 5–8 business days
United States and Canada
- International Shipping: €19.90
- Estimated delivery: 5–8 business days
Australia and New Zealand
- International Shipping: €19.90
- Estimated delivery: 5–8 business days
East and Southeast Asia
- Standard International: €39.90
- Estimated delivery: 5–8 business days
Customs and duties For orders outside the European Union, import duties and taxes may apply and are calculated at checkout. Relik Objects ships DDP (Delivered Duty Paid) where available, meaning all applicable duties are collected upfront so there are no surprises upon delivery.
Lost or damaged shipments All shipments are tracked. If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at info@relikobjects.com with your order number and photos of any damage. We will work with the carrier to resolve the issue as quickly as possible.
Please note Delivery times are estimates and may vary due to carrier delays, customs processing, or circumstances beyond our control.